Verzendbeleid
Levertijd
De kweker maakt je plant na je bestelling klaar en stuurt hem rechtstreeks naar je. Bestel je op maandag tot en met woensdag, dan is je bestelling meestal binnen 2 tot 3 werkdagen bij je. Bestel je op donderdag tot en met zondag, dan binnen 4 tot 5 werkdagen. De allergrootste planten zijn soms een dag later. Naar Oostenrijk, Italië, Ierland, Kroatië, Denemarken en Polen duurt het een paar dagen langer. Je ontvangt een track & trace per e-mail zodra je bestelling is verzonden.
Verzendkosten
De verzendkosten hangen af van het land van bezorging en van het totale gewicht van je bestelling. Je ziet het exacte bedrag altijd in de winkelwagen, voordat je afrekent. In Nederland betaal je € 6,95 en is verzending gratis vanaf € 99. In België is verzending gratis vanaf € 99. Een volledig overzicht per land vind je op xxlplint.com/pages/bezorgen-en-retouren.
Landen
We bezorgen in Nederland, België, Duitsland, Luxemburg, Oostenrijk, Frankrijk, Italië, Ierland, Kroatië, Denemarken en Polen. Niet elk product is in elk land leverbaar. Op de website zie je alleen producten die we in jouw land kunnen bezorgen.
Bezorging
Afhankelijk van het formaat bezorgen we met PostNL of DHL. De grootste planten brengen we met een gespecialiseerde bezorgdienst. We bezorgen tot aan de voordeur.
Schade bij bezorging
Is de verpakking bij ontvangst zichtbaar beschadigd, weiger de zending dan of laat de schade door de bezorger noteren. Schade aan de inhoud meld je zo snel mogelijk, bij voorkeur binnen 14 dagen na ontvangst, via info@xxlplint.com, met foto's en je bestelnummer. Bij transportschade sturen we kosteloos een nieuw exemplaar of betalen we je terug.
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